• Most orders placed before the 2:00 PM (PST) will be shipped same-day upon availability. if you need your order to go out a certain day, please email us so we can make sure your order reaches you on time.
  • Drop-shipments typically ship same-day or next-business day upon availability.
  • An e-mail confirmation of your order will be sent after your order is placed. If you do not receive an e-mail confirmation, an incorrect e-mail address was entered or the order did not go through.
  • Tracking information will be e-mailed within 24 hours after the order ships.
  • On occasion, some merchandise that is ordered can become unavailable for shipment due to back-order, discontinuation or unforeseen reasons. If this happens, we sincerely apologize for disappointing you, and we will notify you via e-mail or telephone within 1-2 business days.
  • Orders received on holidays or weekends are processed the next business day.
  • If you order contains items from different manufacturers you may receive separate shipments and the shipping times may vary.
  • We do not guarantee an exact shipping date; we will always do our best to ship every order right away.